About ConverseNow

Our Mission: AI Your Way

Voice AI designed to deliver a branded and fully customizable experience for each of your guests — improving customer satisfaction, driving frequency of spend, and giving you full control through AI Your Way.

ConverseNow

Built for Restaurants, Powered by AI

ConverseNow was founded with a clear vision—to serve the people who make the restaurant industry run: owners, operators, frontline staff, and the guests they care for.

Our team brings deep experience across foodservice, operations, quick service, full-service dining, technology, and customer experience. Together, we set out to solve one of the industry's toughest challenges: automating the fast-paced, high-touch world of voice ordering.

We understand the daily pressure restaurant teams face. That's why we designed our AI-powered virtual assistants to act like a digital "best friend"— taking care of repetitive order-taking and support tasks so teams can focus on what matters most: preparing and serving great food. Serving millions of conversations, our proprietary AI continues to evolve. We help brands deliver consistent delightful guest experiences enabling restaurant managers to focus on food.

Meet the Co-Founders
Vinay Shukla and Rahul Aggarwal first crossed paths as engineering students in college, quickly bonding over a shared passion for innovation and problem-solving. Their early careers took them to global giants like UBS, Barclays, and Unilever, but their entrepreneurial spirit led them to co-found Endeavor Software Technologies in 2002. After scaling the company into a success and selling it to Genpact in 2016, they turned their attention to a new frontier: AI. In 2018, they launched ConverseNow, driven by a bold vision to revolutionize how restaurants use voice AI. Today, both founders continue to lead from ConverseNow's global headquarters in Austin, Texas, where their mission to reshape the dining experience through technology continues to gain momentum.

Founders Team
Vinay Shukla – Co-Founder & CEO
Rahul Aggarwal – Co-Founder & Chief Product Officer
Austin, TX
Founded 2018

Our Journey

2025

Industry Leadership

  • Industry leader in GenAI with the most live deployments covering both Phone and Drive-Thru channels
  • Expanding AI Your Way continuing to push the boundaries of conversational AI technology
2024

AI Revolution

  • GenAI goes live first to deploy advanced LLMs in live real-time audio environment at scale
  • Acquisition of ValyantAI expanded into Drive-Thru with a veteran team and new marquee customer
2023

Scale & Innovation

  • Wings take flight launched with another major national brand
  • Built for scale invested heavily in integrations and platform scalability to support rapid growth
2022

Strategic Investments

  • Strategic investment from EHI backed by the industry's most respected restaurant-focused fund
  • SMB expansion begins added several mid-sized and regional restaurant brands to broaden market reach
2021

Growth & Expansion

  • Series A secured backed by top-tier investors from the Bay Area, Austin, East Coast, and Chicago
  • Nationwide expansion covering 40+ states
2020

Major Milestones

  • First major brand goes live one of the largest U.S. pizza chains adopts ConverseNow
  • Seed round closed strong early validation fuels product development and team expansion
2018

ConverseNow is founded

with a bold vision to transform restaurant voice AI

Our Investors

2048 Ventures Bridge Investments Clutch Craft Ventures Enlightened Hospitality Knoll Ventures Live Oak Ventures Moneta Ventures