December marked a major inflection point for ConverseNow with the launch of our next-generation GenAI platform across our entire customer base.
Phone, Text, Drive through and Kiosks, and all brands we currently serve
What does this mean for you?
This technological leap sets the stage as the first of many iterative advancements to come:
- Your guests will continue to experience elevate interactions across increasingly diverse guest demographics
- Greater fluency
- Natural, voice
- Faster AI response time
- More accurate order-taking
Simply put –
AI YOUR way just took a major leap to better understand local dialects and accents giving your customers a more enjoyable AI experience
Do you have a drive through?
Our reimagined Drive-Thru solution now delivers a fully integrated experience giving your team real time visibility and control through order confirmation boards and your POS system
Simply put – your guests and team have a consistent high-quality experience reduced friction, improved order accuracy, and effortless scaling across your high-volume locations.
Fun Facts from the Field
- 95% Non-Intervention Rate: For the first time ever, our Drive throughs are operating with zero remote Live Agent assistance—95% of orders are handled end-to-end with 100% AI
- Over 90% Order Accuracy: That's higher than most human benchmarks—achieved entirely by GenAI in live environments
- Response time less than a second: Our real-time response now averages under a second
And…. there is more to come…
Stay tuned for the next update from us here at ConverseNow
It's all about….. AI Your Way!