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Interested in joining our team?

Join us to build the future of voice AI

Ambition, teamwork and a ‘nothing can stop us’ attitude fuel our passion for pioneering technology that the world has never seen before. If this sounds exciting, we’d like to hear from you

Where we come from

ConverseNow stands at the intersection of Tech, B2B SaaS and Hospitality. We’ve emerged as the market leader in the explosive category of voice AI for restaurants, and are enjoying massive growth. Our incredible and diverse team consists of industry leaders and seasoned experts from all walks of technology, food service and a myriad of other industries. Here’s where some of our team members have joined from:

An amazing place to work

We enjoy a low-ego, hands-off culture with open communication across different departments. Job titles keep us organized, but never stand in the way of speaking with the right person to get things done. Structured processes help us work efficiently, but bureaucracy has no place in our collective home. Most importantly, our team is made up of amazing people united under a common mission to shape the future

Our team members share a “Let’s do this” attitude and dedicated work ethic, driving great results and supporting one another while maintaining a strong balance between work and home life. We recognize that while we’re all in this together, we also have separate lives to live, and valuing everyone’s individual needs helps everyone win

Most of our positions are fully remote, where our self-motivated team thrives in a trusting environment that promotes flexibility while remaining highly collaborative. Employees also enjoy a remote work supplement that includes a laptop and phone bill stipend

US-based employee benefits include 100% healthcare coverage, a 401K matching program, and a flexible PTO program where people are truly encouraged to take time off to rest and recharge

Our core values

Ambitious

At the core of our remarkable growth is a collective ‘stop at nothing’ attitude. We dream big, but more importantly, we ‘get things done’ to turn those dreams into reality

Low-ego

Everyone on our team, regardless of title or seniority, has a seat at the table and an influential voice. This foundation of trust creates incredible autonomy and allows team members to feel ‘right at home’ no matter who they’re speaking with

Passionate

We love what we do, the impact we’re making and the support we give to one another. This shared drive naturally fuels our ambition, collaboration and sense of community

Inclusive

Our diverse team spans across three continents and all walks of life. We see ourselves as family, and support each other’s unique working styles so we can all perform at our best

Guest-centric

We’re constantly thinking about how our work affects restaurant guests, and treat each other with that same world-class hospitality. We treasure the utopia that is ConverseNow, and want nothing more than to amplify that value across the restaurant and AI communities

What our employees are saying

“The best thing here is the work culture and also the people here. They are very supportive and encouraging…I am excited to be a part of ConverseNow”
Product Engineer
“Great team collaboration and leadership support…tremendous growth and learning opportunity”
Product Management
“ConverseNow has an excellent environment for bringing new ideas to the table and having actual ownership of your work. Culture is amazing”
Manager, Customer Success
“Best company to work for…excellent people management and a people-centrist organization”
Anonymous Employee

Recognizing our employees

At ConverseNow, we’re glad to share our successes across our team by publicly recognizing employees for their individual and team achievements when they go above and beyond. Here are our recent award-winners.

Mountain Mover
Award

Anusalva-MD

Anusalva MD

Senior Product Engineer - NLP

Anusalva earned the annual Mountain Mover Award to recognize his exemplary performance, making a significant impact for various AI improvement and production support activities in 2021.

Above and Beyond
Award

john-dittmar

John Dittmar

Site Reliability Engineer

John did an excellent job setting up the DD dashboard for internal and external monitoring, training the CSR team on it as well as providing critical on-call support. He continues to assist across squads and verticals as the need arises, from AIA for DT go-live to billing optimizations. Keep up the good work, thanks for your efforts!

Together We Are
Stronger Award

New-Together We Are Stronger Image

IT3 Team

Akshay, Gaurav, Lucas, John Dittmar

The IT3 squad has done some excellent work in the last quarter and demonstrated really good team spirit. Two of the major accomplishments which stand out in last quarter are database optimizations (this has reduced db related outages and production issues significantly) and cost optimization (still some way to go but it was a good start.). Apart from the planned OKRs the team is also supporting various initiatives across the squads (EATTS, AIA, ASR, Reporting) and all the operational issues during production hours.

Spot
Award

Parikshit Singh Parihar

Parikshit Singh

January 2022

Parikshit has played a key role in D2C integration activities in this quarter and this has helped the team to come to a stage where we have an end to end working system with D2C pipeline up now. But what stands out is that apart from his assigned work on D2C side he also supported other key activities like EATTS cart operations and helping CP2b with regular review and inputs on lembas issues on production. Parikshit brings a lot of enthusiasm at work and is always ready to walk the extra mile for any project. Keep up the good work!

Spot
Award

Niyathi Allu

Niyathi Allu

February 2022

Niyati has quickly become one of the key developers for the CP1(Menu manager) squad. She has ramped up pretty quickly on both Front-end and backend activities and is now taking up independent responsibilities of supporting multiple menu onboardings. Her positive attitude and sense of ownership stands out. Despite her assigned activities and high workload, she played a key role in conducting regular knowledge transfer sessions for other teams. Keep up the good work!

Spot
Award

Jessica Welshans

Jessica Welshans

March 2022

Jessica took on helping with implementing the new Zendesk support platform, created new training materials for Fazoli’s drive-thru, and launched a virtual training class for new hires to help quickly ramp up Fazolis drive-thru to accommodate new locations. We were honored to have Jessica help with these initiatives and give her feedback on how we can make these platforms better. Even though this was not her project to coordinate, she was more than willing to jump in and take on these projects within such a limited timeline. This is a true definition of a “Converser”.

Join us as we build the future of voice AI

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