Get to know ConverseNow
Shaping the future of restaurants
Powering our best-in-class voice AI technology is a passion for the restaurant industry and customer service, with a mission to to take artificial intelligence to the next level
Our impact on the restaurant industry
Live in 40 states and counting
Partnering with prominent national and international restaurant chains, ConverseNow is proud to serve a growing list of partners across the US. We work with corporate-owned and franchised brands alike, tailoring our AI platform to equally serve restaurants run from a central headquarters as we do franchisees who own one, two or 200 stores and everything in between.
Leading industry partnerships
We work with many of the restaurant industry’s leading POS systems, drive-thru providers and other technology suppliers. Our growing list of industry partnerships supports the mutual goal of supporting restaurant owners, operators and staff maximize performance and take their businesses further than they ever thought possible
ConverseNow was born from a shared dedication to the restaurant industry, restaurant staff and anyone seeking an enjoyable dining experience. Our team brings a wealth of experience across restaurants and QSR, technology and engineering, foodservice operations and customer service to solve one of the restaurant world’s biggest problems: automating high-touch and vastly complex voice orders that restaurants rely on, but don’t have the resources to process manually.
We know the stresses facing restaurant operators and staff, and created our virtual ordering assistants to serve as a digital ‘best friend’ to handle the repetitive, time-consuming task of taking orders so their team can focus on other tasks. The results were amazing from day one, reducing stress and driving bottom-line results while being well-received by customers, some who even came by with tips and gifts for the ‘person’ taking their order. Our self-learning AI has continued to evolve every day since then, now processing conversations by the millions.
Co-Founders Vinay Shukla and Rahul Aggarwal first met in college, where they found common ground as engineers. Each of them went on to make big waves in the corporate world–Vinay with UBS and Barclays and Rahul with Unilever–but a shared vision and hunger for more brought them together on a lasting entrepreneurial journey. They launched their first venture, Endeavor Software Technologies, in 2002, leading the company through a successful acquisition by Genpact in 2016. In 2018, now with decades of experience under their belts, Vinay and Rahul founded ConverseNow to take artificial intelligence to new heights. They each reside in ConverseNow’s global headquarters of Austin, TX.
We’re humbled to be backed by some of the most illustrious investment firms in tech, as well as some of the restaurant world’s biggest names.
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