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AI is reshaping the most profitable fast food chains

Most profitable fast food chains: people in line at a fast food chain

Key Takeaways

  • Technology has made all the difference for the most profitable fast food chains to separate themselves from those struggling through the restaurant industry’s ever-evolving challenges 
  • Technology solutions that boost sales, staff productivity, average ticket and guest experience, while requiring minimal changes to day-to-day operations, are integral for successful owners and operators
  • Voice AI has become one of the fastest-growing technology categories for quick service restaurants, and is being adopted by many of the most profitable fast food chains

Last year in 2021, 110,000 restaurants closed permanently due to the pandemic. Even the biggest fast food chains felt the effects as the quick-service restaurant (QSR) industry’s revenue dropped from $273 billion in 2019 to $23