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Why Technology is the Key to Keeping Restaurant Employees Happy


Staff are key to the success of a restaurant. With the recent labor shortage, it’s important to keep your team happy to ensure they work efficiently and improve your employee retention levels. A study surveying foodservice staff found that restaurants with more complex menus made it more difficult to keep up with food safety requirements. In turn, this often affected their job motivation and satisfaction and eventually led to burnout. Although the hospitality world is known for its high-octane culture, there are still many ways managers and owners can improve their work environment.

As restaurants engage in digital transformation—incorporating technology into their operations and business model—workplace satisfaction stands among the top priorities that technology adoption seeks to achieve. When used in a restaurant setting, technology can automate many of the otherwise time-consuming and repetitive tasks that lead to stress and burnout. This additional deployable labor eases workloads, raises