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How to end missed restaurant phone orders

Restaurant phone orders: waiter talking on the phone and looking at a receipt

Key Takeaways:

  • Phone orders are more important than ever for restaurants to maintain and grow sales
  • Traditional restaurant phone lines are causing restaurants to lose countless dollars from missed calls
  • New technology exists for restaurants to capture every phone order, every time, without their staff needing to lift a finger

A 2022 survey showed 60% of Americans get takeout or delivery orders at least once per week, where 70% of survey respondents reported preferring to order directly from a restaurant rather than a third-party food delivery service like Grubhub, Uber Eats or DoorDash. Even though online ordering systems continue to record an increasing share of total restaurant food orders, phone orders remain a staple revenue so