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3 ways to improve restaurant drive-thru wait times and profitability

Restaurant drive thru: woman getting her orders from a drive thru restaurant

Key Takeaways:

  • While drive-thru is a critical sales channel for quick-service restaurants, restaurants lose a ton of business due to long drive-thru lines
  • Restaurants have to be strategic in their solutions to speed up drive-thru wait times and alleviate roadblocks to ordering so guests don’t drive away and take their business elsewhere
  • Voice AI is a powerful technology affording several benefits to restaurants, ranging from making drive-thru operations more efficient to reducing employee stress and boosting productivity overall

The onset of the pandemic brought contactless and mobile ordering to the forefront of our way of life. Where once we would walk into a restaurant and grab a table, we now found ourselves weighing our only two options: d