3 ways to improve restaurant drive-thru wait times and profitability

Restaurant drive thru: woman getting her orders from a drive thru restaurant

Key Takeaways: While drive-thru is a critical sales channel for quick-service restaurants, restaurants lose a ton of business due to long drive-thru lines Restaurants have to be strategic in their solutions to speed up drive-thru wait times and alleviate roadblocks to ordering so guests don’t drive away and take their business elsewhere Voice AI is […]

Why restaurants should switch to a digital phone

Digital phone: telephones at a store

Key Takeaways: Telephone orders remain an important revenue source for restaurant operators, accounting for 28% of total ticket sales Digital phone systems are critical for maintaining strong phone sales, outperforming analog phones by sending more information at once with a lower error rate Equipping your store with digital phones is essential for modernizing your restaurant, […]

Why restaurants need voice AI, not just call centers, to keep up with demand

Fast food employee talks on the phone

Key Takeaways: Call centers alone aren’t meeting restaurants’ needs for cost efficiency or service quality Voice AI technology has emerged as a natural evolution from call centers, supporting restaurants with virtual ordering assistants that take limitless calls at once  Voice AI is becoming a critical tool for restaurants to stay profitable amidst rising costs, while […]