Why Technology is the Key to Keeping Restaurant Employees Happy
As restaurants engage in digital transformation—incorporating technology into their operations and business model—workplace satisfaction stands among the top priorities that technology adoption seeks to achieve. When used in a restaurant setting, technology can automate many of the otherwise time-consuming and repetitive tasks that lead to stress and burnout.
ConverseNow Receives $10M Investment from Leading Hospitality Fund to Keep Up with Meteoric Customer Growth
ConverseNow, the leading voice AI technology platform for restaurants, has closed a $10M fundraise in partnership with Enlightened Hospitality Investments (EHI), the growth equity fund co-founded by Danny Meyer, the founder of Union Square Hospitality Group and Shake Shack. This adds to their $15M Series A closed last year, led by Craft Ventures, to bring ConverseNow’s total funding to $28.8M.
How voice AI makes restaurant ordering systems more efficient
Key Takeaways: Tying phone and drive-thru orders into your restaurant ordering system allows for a fully automated process that significantly boosts productivity and sales potential Voice AI-powered virtual ordering assistants automatically input orders into POS systems, alleviating staff from repetitive tasks One Domino’s restaurant franchisee’s experience with voice AI and how it doubled his team’s […]
How to end missed restaurant phone orders
Key Takeaways: Phone orders are more important than ever for restaurants to maintain and grow sales Traditional restaurant phone lines are causing restaurants to lose countless dollars from missed calls New technology exists for restaurants to capture every phone order, every time, without their staff needing to lift a finger A 2022 survey showed 60% […]
3 ways to improve restaurant drive-thru wait times and profitability
Key Takeaways: While drive-thru is a critical sales channel for quick-service restaurants, restaurants lose a ton of business due to long drive-thru lines Restaurants have to be strategic in their solutions to speed up drive-thru wait times and alleviate roadblocks to ordering so guests don’t drive away and take their business elsewhere Voice AI is […]
Why restaurants should switch to a digital phone
Key Takeaways: Telephone orders remain an important revenue source for restaurant operators, accounting for 28% of total ticket sales Digital phone systems are critical for maintaining strong phone sales, outperforming analog phones by sending more information at once with a lower error rate Equipping your store with digital phones is essential for modernizing your restaurant, […]
AI in restaurants isn’t just a labor shortage quick fix: It’s the long-term solution the industry has been waiting for
Key Takeaways: How AI in restaurants is supporting recovery in the food-service industry for restaurants to come back stronger than before By automating the ordering process, voice AI helps struggling restaurants boost sales and serve more guests, despite continued labor shortages Even as the hiring crisis improves, voice AI is a long-term solution for restaurant […]
Why restaurants need voice AI, not just call centers, to keep up with demand
Key Takeaways: Call centers alone aren’t meeting restaurants’ needs for cost efficiency or service quality Voice AI technology has emerged as a natural evolution from call centers, supporting restaurants with virtual ordering assistants that take limitless calls at once Voice AI is becoming a critical tool for restaurants to stay profitable amidst rising costs, while […]
What is conversational AI and how can it help your restaurant
What is conversational AI? Restaurant voice AI technology can enhance guest experience, staff performance and bottom line results. Many consider it the future of restaurants.
2022 “The AI 50” Presented by Forbes
