Why Voice AI Is the Best Restaurant Management Strategy

Restaurant management: baristas looking at a tablet

Key Takeaways: Successfully operating a profitable quick-service restaurant (QSR) franchise is no simple task even under the best of circumstances, and the current economic climate promises even more challenges. Staggering labor shortages, rising food costs and stiff competition from other food-service outlets make the restaurant industry one of the most difficult enterprises to succeed in. […]

How AI is fueling the best customer retention strategies

Customer retention strategies: people eating at a diner

Key Takeaways: Customer retention strategies are essential for restaurants’ success, and utilizing technology to bring people back through your doors is necessary to stay competitive Customer loyalty programs, active customer communication and a strong social media presence are vital to earning repeat customers Voice AI ordering assistants improve service speed and quality, leading to increased […]

6 franchise trends that restaurant operators need to know

Franchise trends: Franchise Opportunity document on a clipboard

Key takeaways: Businesses that make decisions using sophisticated data analytics systems, like Wizardline, statistically increase their profits by 8-10% AI and automation allow QSR franchises to improve service standards by redeploying team members to fulfillment and higher-value guest interactions  Digital training strategies and modernized HR practices improve employee retention and team member performance by attracting […]

Conversational AI vs. legacy phone systems: how voice AI prevails

Conversational AI vs. legacy phone systems: customer ordering using a self service technology

Key Takeaways: Voice AI solutions are a superior alternative to menu-based automated phone systems like interactive voice response (IVR), chatbots, call centers, and virtual assistants Legacy phone systems can’t match the benefits of conversational AI when it comes to scalability, quality of service, sophistication, speed and intelligence A conversational AI platform increases quick-service restaurant productivity […]

AI is reshaping the most profitable fast food chains

Most profitable fast food chains: people in line at a fast food chain

Key Takeaways Technology has made all the difference for the most profitable fast food chains to separate themselves from those struggling through the restaurant industry’s ever-evolving challenges  Technology solutions that boost sales, staff productivity, average ticket and guest experience, while requiring minimal changes to day-to-day operations, are integral for successful owners and operators Voice AI […]

Implementing cutting-edge technology is the key to franchise growth

Franchise GROWTH and how technological innovation is essential for it: waiter writing on a clipboard

Key takeaways: Why short-staffing hurts QSR profitability and how technology helps by giving restaurants the ability to achieve full capacity operations How the latest restaurant technologies not only increase revenue and profits but also improve guest service standards How modern back-of-house (BOH) and front-of-house (FOH) tech applications are essential for QSR operators to boost franchise […]

Why Technology is the Key to Keeping Restaurant Employees Happy

Female-Restaurant-Team-Member-Pexels-Photo-by-Andrea-Piacquadio

As restaurants engage in digital transformation—incorporating technology into their operations and business model—workplace satisfaction stands among the top priorities that technology adoption seeks to achieve. When used in a restaurant setting, technology can automate many of the otherwise time-consuming and repetitive tasks that lead to stress and burnout.

How voice AI makes restaurant ordering systems more efficient

Restaurant ordering system: POS system monitor

Key Takeaways: Tying phone and drive-thru orders into your restaurant ordering system allows for a fully automated process that significantly boosts productivity and sales potential Voice AI-powered virtual ordering assistants automatically input orders into POS systems, alleviating staff from repetitive tasks One Domino’s restaurant franchisee’s experience with voice AI and how it doubled his team’s […]

How to end missed restaurant phone orders

Restaurant phone orders: waiter talking on the phone and looking at a receipt

Key Takeaways: Phone orders are more important than ever for restaurants to maintain and grow sales Traditional restaurant phone lines are causing restaurants to lose countless dollars from missed calls New technology exists for restaurants to capture every phone order, every time, without their staff needing to lift a finger A 2022 survey showed 60% […]