How voice AI makes restaurant ordering systems more efficient

Restaurant ordering system: POS system monitor

Key Takeaways: Tying phone and drive-thru orders into your restaurant ordering system allows for a fully automated process that significantly boosts productivity and sales potential Voice AI-powered virtual ordering assistants automatically input orders into POS systems, alleviating staff from repetitive tasks One Domino’s restaurant franchisee’s experience with voice AI and how it doubled his team’s […]

How to end missed restaurant phone orders

Restaurant phone orders: waiter talking on the phone and looking at a receipt

Key Takeaways: Phone orders are more important than ever for restaurants to maintain and grow sales Traditional restaurant phone lines are causing restaurants to lose countless dollars from missed calls New technology exists for restaurants to capture every phone order, every time, without their staff needing to lift a finger A 2022 survey showed 60% […]

3 ways to improve restaurant drive-thru wait times and profitability

Restaurant drive thru: woman getting her orders from a drive thru restaurant

Key Takeaways: While drive-thru is a critical sales channel for quick-service restaurants, restaurants lose a ton of business due to long drive-thru lines Restaurants have to be strategic in their solutions to speed up drive-thru wait times and alleviate roadblocks to ordering so guests don’t drive away and take their business elsewhere Voice AI is […]

Why restaurants should switch to a digital phone

Digital phone: telephones at a store

Key Takeaways: Telephone orders remain an important revenue source for restaurant operators, accounting for 28% of total ticket sales Digital phone systems are critical for maintaining strong phone sales, outperforming analog phones by sending more information at once with a lower error rate Equipping your store with digital phones is essential for modernizing your restaurant, […]

Why restaurants need voice AI, not just call centers, to keep up with demand

Fast food employee talks on the phone

Key Takeaways: Call centers alone aren’t meeting restaurants’ needs for cost efficiency or service quality Voice AI technology has emerged as a natural evolution from call centers, supporting restaurants with virtual ordering assistants that take limitless calls at once  Voice AI is becoming a critical tool for restaurants to stay profitable amidst rising costs, while […]